Zero Trust Essentials

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Copilot in Customer Service

How AI Can Empower Customer Service Agents

Adopting a Zero Trust approach is a technology and business imperative

The Right Way to AI

Microsoft Secure Access Solution

The Total Economic Impact of Microsoft Teams

Copilot in Teams Meetings

The four stages of creating a trust fabric with identity and network security

The Total Economic Impact™ Of Microsoft Entra

Generative AI in Microsoft's Customer Service and Support: Learnings from Microsoft's successful deployment of Copilot to Customer Service and Support (CSS)

Get more out of hybrid meetings with Teams Rooms and Copilot

Will AI fix work? Work Trend Index Annual Report

Improve hybrid meetings in BYOD rooms.

How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service

How implementing a trust fabric strengthens identity and network

Executive Summary: Will AI Fix Work?

Rethinking email signatures

Cyber Signals Feb 2024

Copilot for Microsoft 365: A whole new way of working with the power of generative AI

Evolve the way your employees collaborate and communicate

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Copilot in Dynamics 365 Customer Service

Microsoft named a Leader in 2023 Gartner® Magic Quadrant™ for Unified Communications as a Service

​​Microsoft is a Leader in the 2023 Gartner® Magic Quadrant™ for Endpoint Protection Platforms

Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service

Buzzing on Microsoft Teams Rooms technology internally at Microsoft

2024 Work Trend Index Annual Report Exec Summary

Magic Quadrant for Sales Force Automation Platforms